Terms of Service
Welcome to New Horizon Unplugged. These Terms of Service govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to these terms.
1. About Our Store
New Horizon Unplugged provides apparel and related products through our online store.
We reserve the right to update, modify, or discontinue products, services, website content, or pricing at any time without prior notice.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, sizing information, and other product details are accurate.
However, colors may appear differently depending on your device or screen settings. Minor variations may also occur between product images and the physical product.
Product availability, sizes, colors, and designs may change without notice.
3. Orders
When you place an order, you are submitting a request to purchase the selected products.
After placing an order, you will receive an order confirmation by email. An order confirmation does not necessarily guarantee that an order cannot later be canceled due to circumstances such as product availability, pricing errors, payment issues, or fulfillment limitations.
We reserve the right to refuse, cancel, or limit any order when necessary.
4. Pricing & Payments
All prices displayed on our website are subject to change without notice.
You are responsible for providing accurate billing and payment information when placing an order.
Orders may be canceled if payment cannot be successfully authorized or processed.
Applicable taxes, duties, shipping charges, or other fees may apply depending on your location and order.
5. Shipping & Delivery
Shipping and delivery estimates are provided as estimates and may vary based on product availability, production time, destination, shipping method, carrier delays, weather, holidays, or other circumstances beyond our control.
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's policies and procedures.
Please review our Shipping Policy for additional information.
6. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Certain products, including personalized or customized products and final-sale items, may not be eligible for return.
Please review our Return & Refund Policy before making a purchase.
7. Customer Information
You agree to provide accurate, current, and complete information when creating an account, placing an order, or contacting us.
You are responsible for maintaining the accuracy of your information, including your name, email address, billing information, and shipping address.
8. Website Use
You agree to use our website only for lawful purposes.
You may not use our website to:
- Violate applicable laws or regulations
- Attempt to gain unauthorized access to our systems
- Interfere with website functionality or security
- Upload harmful or malicious software
- Copy, reproduce, or misuse website content without permission
- Engage in fraudulent or abusive activity
9. Intellectual Property
All content appearing on the New Horizon Unplugged website, including logos, brand names, graphics, photographs, product designs, text, artwork, and other materials, is owned by or licensed to New Horizon Unplugged unless otherwise stated.
You may not reproduce, modify, distribute, sell, or commercially use our content without prior written permission.
10. Third-Party Services
Our store may use third-party services, applications, payment processors, shipping providers, production partners, or other service providers to operate our business.
Your use of certain services may also be subject to the terms and policies of those third parties.
We are not responsible for the independent policies, practices, or services of third-party providers.
11. Errors & Website Availability
We work to keep our website accurate and available, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or completely accurate.
If an error occurs regarding product information, pricing, availability, or other website content, we reserve the right to correct the error and, when appropriate, cancel affected orders.
12. Limitation of Liability
To the fullest extent permitted by applicable law, New Horizon Unplugged will not be responsible for indirect, incidental, consequential, or other losses resulting from your use of our website or products, except where such liability cannot legally be excluded.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, products, or applicable requirements.
Updated terms will be posted on this page with the revised effective date when applicable.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
14. Contact Us
If you have questions about these Terms of Service, please contact us:
New Horizon Unplugged
Email: dlove@newhorizoninstitute.org
WEAR WHAT YOU'RE BECOMING.